HIPAA Policy

Our Commitment to Your Privacy

We are legally required to protect the privacy of your protected health information (PHI) and provide you with this notice of our privacy practices. Greenwich Oral and Maxillofacial Surgery implements comprehensive administrative, physical, and technical safeguards to ensure your information remains secure. Our entire team undergoes regular HIPAA training to maintain the highest standards of privacy protection throughout your treatment experience.

How We Use and Disclose Your Health Information

Your health information may be used and disclosed for specific purposes permitted under HIPAA regulations. In most circumstances, we use or share your information for treatment, payment, and healthcare operations. Any uses beyond these core purposes require your written authorization unless specifically permitted or required by law.

Treatment Purposes

We use your health information to provide, coordinate, and manage your oral and maxillofacial surgery care. This includes consulting with other healthcare providers involved in your treatment, such as your referring dentist, physician, or orthodontist. For instance, we may share your imaging studies and surgical plans with your referring provider to ensure coordinated care.

Payment Operations

Your health information enables us to obtain payment for the services we provide. This includes submitting claims to your medical insurance company, verifying coverage and benefits, and coordinating with third-party payers. We may also share limited information with financial institutions when necessary to process payment for your surgical procedures.

Healthcare Operations

We use your information to support our practice operations, including quality improvement activities, professional competency reviews, training programs, and accreditation processes. This helps us maintain excellence in oral and maxillofacial surgery care and ensures we continue meeting the highest professional standards.

Your Rights Under HIPAA

Certain circumstances allow or require disclosure of your information without authorization. These include medical emergencies, legal requirements, public health activities, health oversight activities, judicial proceedings, law enforcement purposes when legally required, and to prevent serious threats to health or safety. We may also contact you for appointment reminders or to discuss treatment alternatives.

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Exercising Your Privacy Rights

You have the right to inspect and receive copies of your medical records maintained in our designated record set. This includes clinical records and billing information used in making decisions about your care. To request access, please submit a written request to our Privacy Officer. We may charge a reasonable fee for copying and mailing your records.

Other Permitted Disclosures

If you believe information in your medical record is incorrect or incomplete, you may request an amendment. Your request must be submitted in writing and include the reason for the requested change. While we will consider all requests, we may deny amendments under certain circumstances and will provide a written explanation if we do.

Right to Access Your Records

You may request limitations on how we use or disclose your health information for treatment, payment, or healthcare operations. You also have the right to request restrictions on information shared with family members or others involved in your care. We will consider your request but are not required to agree unless you are requesting restriction of disclosure to a health plan for services paid in full out of pocket.

Changes to This Policy

You have the right to request that we communicate with you about your health matters in a specific manner or at a particular location. For example, you may request contact only at your work address or through a specific phone number. We will accommodate reasonable requests that specify your preferred method of contact.

Right to Request Amendments

You may request a list of certain disclosures we have made of your health information. This accounting applies to disclosures for purposes other than treatment, payment, or healthcare operations. Your request must specify a time period not longer than six years and may not include dates before April 14, 2003.

Right to Request Restrictions

If you believe your privacy rights have been violated, you may file a complaint with our practice or with the Secretary of the Department of Health and Human Services. To file a complaint with Greenwich Oral and Maxillofacial Surgery, contact our Privacy Officer at the address below. All complaints must be submitted in writing. You will not face retaliation for filing a complaint.

Questions and Complaints

We reserve the right to modify this privacy policy as needed. Any changes will apply to all protected health information we maintain, including information created or received before the changes. The revised policy will be posted in our office and on our website, with copies available upon request.

Contact Greenwich Oral and Maxillofacial Surgery

For questions about this policy or to exercise any of your privacy rights, please contact our Privacy Officer. We are dedicated to addressing your concerns and ensuring your privacy rights are fully protected throughout your care experience.

Our Locations

We're proud to serve patients throughout the tri-state area with multiple convenient locations across Connecticut and New York. Our flagship practice in Greenwich, Connecticut features brand-new, state-of-the-art surgical suites. We also maintain offices in Darien and Westport, Connecticut, and Purchase, New York, ensuring accessible, premium oral and maxillofacial surgery services for patients throughout Fairfield and Westchester Counties.

Greenwich Office

4 Dearfield Drive, Suite G1
Greenwich, CT 06831

203-661-5858

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